I didn’t expect to walk out of an autism therapy center with the clearest lesson I’d ever received about employee performance. But that’s exactly what happened. The founders of the California Autism Center, Will Forath and Amanda Nicholson, brought me in as an...

Most people walk past a disaster and see only the mess. Tom Howard walked into Fetch-a-Tech — a Las Vegas HVAC company hemorrhaging $9,000 a day — and saw a $50 million opportunity. That gap between perception and reality is where fortunes are made. But it takes a trained eye, a...